What is ISDN?
Everything you need to know about ISDN before the 2025 switch-off As we approach the ISDN switch-off in the UK, slated for 2025, many people
Everything you need to know about ISDN before the 2025 switch-off As we approach the ISDN switch-off in the UK, slated for 2025, many people
All too often companies underestimate the power of Information On Hold. The reality! On average, 70% of consumers are put on hold for more than half of
Ocean Telecom’s own Giles Ecclestone travelled to Sri Lanka this month to represent England in the over 50’s Cricket World Cup. 14 nations competed during
Ocean Telecom wins an award at the Wildix Annual Conference! We’re absolutely thrilled, and this incredible achievement is a testament to the hard work, dedication,
Based just outside Bury St Edmunds in Suffolk, Ocean Telecom not only offers quick local support throughout East Anglia, but, we are able to provide coverage anywhere in the UK, including Northern Ireland.
T: 01284 771 555
E: enquiries@oceantelecom.com
10 Woodside Business Park,
Thetford Road, Ingham, Suffolk, IP31 1NR
ADDITIONAL INFORMATION:
Fax Number: 01284 729868
Ocean Telecom Limited is registered in England
Company Registration Number – 4357811
The Registered Office Address – Ocean Telecom Limited, Eldo House, Kempson Way, Bury St Edmunds, Suffolk, IP32 7AR
CALL RECORDINGS
It has become common practice to record calls. Recording customer conversations allows organisations to assess customer satisfaction, train and develop staff, review call quality, and have access to a verbal record of what is said in the event of a subsequent complaint. It also means employees feel more protected knowing that any threatening behavior can be evidenced and acted upon where necessary.